Fall VICULA meeting: “Teach…your students well”: Training Library Student Workers

November 8, 2010 at 5:49 pm Leave a comment

(typed on my iPad as a dry-run for Midwinter)

Hampden-Sydney College, Hampden-Sydney, VA
Friday, November 5, 2010

Morning Program: “Teach…your students well”: Training Library Student Workers

Appetizers, Entrees, and Desserts
by Brian Burns, Media Librarian, Hampden-Sydney College bburns@hsc.edu

APPETIZERS
Create strong job description
Make job sound important
Survey affected patrons regarding regarding quality of service
Letter from library director to incoming student workers
Makes student understand gravity and importance of job
Opening session
One hour before classes start at 7pm
Emphasis on service orientation
Director present

ENTREES
Written and e-manual
In Blackboard
Talk to Lily about using Moodle; can you create quizzes? Weekly updates
Checklist for training with accompanying detailed guide for trainer
Ask Brian for checklist and guide templates
Electronic means of training
Word, PowerPoint, Cam Studio
When creating videos, swirl mouse around to get student’s attention when saying, “over here…”
Labeled map of library with locations of staff, step-by-step procedures (how to capture YouTube videos using Zamzar)
Video on unjamming copier??
Other responsibilities students can be given
Designing flyers/ads

Perspectives
by Gerry Randall, Library Assistant for Circulation, Reserves, & Interlibrary Loan

***midterm evaluations
Discuss with supervisor and sign off on

Spying on student shelving accuracy by creating fake patron
Use slips of paper with call numbers instead of actual items
LC Easy refresher every semester

Paying students who close for an extra half hour so they don’t have to rush out the door

Students who work during extended exam hours get paid an extra dollar out of president’s budget

Afternoon Program: Afternoon group session & reports

Passalong book: pass to next user on duty
“found a wallet”
“computer 8 has virus”
Each subsequent worker initials and when they come on for next shift, they start reading from last initial point
Circ supervisor checks first thing in morning
Profile sheet that new workers fill out in order to get interests, idea for goodies, etc. from Christina Daniel at Mary Baldwin
Keep candy out at circ throughout exam week to relieve stress
T-shirt for student workers: “I’m a library resource, come check me out”
Circulate card for birthdays

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